Jarlath Duffy - Change from Within

The Five Core Competencies of Managers: The manager must be all of the following:

The great communicator. Communication skills can make or break a career as well as an organisation. A good leader spends more time speaking-informing, persuading, and inspiring-than doing anything else. Though speaking is essential, listening may be the key managerial talent of the 21st Century. Your ability to understand and apply the techniques of business does not occur in a vacuum. Solutions are hardly ever simple. It is imperative that you learn to read with comprehension, listen intently, question effectively, and write persuasively.

The team player. Managers must be capable of functioning effectively both as team members and as team leaders. Whether these are work teams within their units or partnerships and team efforts between section managers, they will require strong team management skills. Productivity and effectiveness can be greatly enhanced when people work together toward common goals. Team leaders are responsible for ensuring that individual team members are selected appropriately, trained well, encouraged to contribute in meaningful ways to the group effort, and rewarded equitably for their contributions.

The change maker. Managers must be capable of adapting to change when appropriate and creating change when necessary. Effective managers cannot be threatened by change, but rather must embrace change and desire to influence its course. In fact, managers must be the architects of change to the extent that they respond proactively to environmental trends, look for new ways to meet the needs of their clients/customers, and explore methods of increasing the efficiency and effectiveness of their area.

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